Who We Are
We are a company that specialises in integrated call centre solutions, our uniqueness is the single target we aim for and that is to have utmost customer satisfaction. Over the years we have developed team and strategies that will boost performance of our clients, Matis Voice has been developed on core values of integrity, dedication and commitment, we as your business partner are fully focused on lead generation, acquisition and customer retention. Our process ensures customer loyalty.
Mission
Our mission is to achieve highest performance standard with key focus on customer satisfaction.
Goals
Matis Voice is striving for the goal to be recognized globally as a benchmark of quality, performance, and professionalism.
Integrity
We at Matis Voice consider, ethics, Professionalism and hard work as a essence of our foundation, all these reflects in work we do for our business partners.
Scalability
Performance
Targets
Customer Attraction And Retention
Affordable
Quality Standards
What do we offer?
Communication is key to success of any business and we know how to communicate effectively as per your needs.
Services
MatisVoice is a company that specialises in integrated call centre solutions.
Telemarketing (Inbound)
At Matis Voice, clarity in communication is key, when your customer connects through us for your products and services we have a trained professional team to handle and communicate with clarity any information that your customer is seeking, as our prime focus is to have customer retention in case of inbound services.
Telemarketing (Outbound)
Our team training involves best practices to attract potential customers for our business partners, we at Matis Voice treat each call as an investment by our business partner so we make sure that your investment is in safe channel .we are the representatives of our business partners when making an outbound call to future customers and we have professional team members who are dealing potential customers with prime focus that your values are our values.
Social Media Management Services
We at Matis Voice offers social media management that involves, management of social media accounts ,Targeted Marketing on all social media platforms and creation of quality content with focus on increasing visibility online.
Additional Outsourcing Services
We at Matis Voice also offers additional outsourcing services, whether you require a one time task or you require services that requires human resources, we can provide you human resources at affordable prices whether its an remote office work or it’s a handy man on site job.
Amazon Virtual Assistant
We have Ten plus years of working experience with Amazon, we are your Amazon virtual assistant, we provide A2Z Amazon related services.
You can outsource your Amazon business, Either your Business is FBA, Private label FBA or Drop shipping , we will take care of all the operational needs such as,
Telemarketing (Inbound)
What your customer wants to say
- Informational services
- Order status services
- Commercial services for lines
- Complaints and resolution services
- Tele sales services
Telemarketing (Outbound)
What you want to communicate with your potential customers
- Sales Of Products And Services
- Attracting potential Customers
- Renewal services for Subscriptions And Contracts
- Customer Loyalty and recovery
- Database qualification services
Social Media Management Services
- Management of social media accounts
- Content production services
- Targeted social media marketing
- Create social Media brand awareness
- Increase online visibility
Additional Outsourcing Services
- Focus on business profitability
- One-time tasks involving human resources
- Consultation and Human resource services
- Remote Office management services outsourced
- Email / SMS services
Communication is key to success of any business and we know how to communicate effectively as per your needs.